In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer a consumer mediation service. The mediation entity selected is: CNPM - MEDIATION DE LA CONSOMMATION.

In the event of a dispute, you can submit your complaint on its website: https://cnpm-mediation-consommation.eu or by mail by writing to:

CNPM CONSUMER MEDIATION
Centre d’Affaires Stéphanois SAS
IMMEUBLE L’HORIZON – ESPLANADE DE FRANCE
3, RUE J. CONSTANT MILLERET – 42000 SAINT-ÉTIENNE